The Imaging and Workflow team has provided training materials for current and perspective users of the university document imaging solution. This documentation provides valuable training guides, departmental contact information, an overview of Perceptive Content, and Security / PCI Compliance procedures. For additional questions on how Perceptive Content can be used by your department, please contact ImageNowHelp@uncc.edu.
Perceptive Content Manuals and Navigation Guides
- Single Click Access User Manual
- WebNow - Navigation Manual
- ImageNow (Client) - Navigation Manual
- Redacting a Document Guide
- To begin the process of implementing Perceptive Content in your area, please fill out the Project Request Form.
- To update the Confidentiality Agreement reference https://my.uncc.edu/faculty, Banner Self Service, Employee, Confidential Agreement.
- For additional information about how to use the imaging system, please reference ImageNow_User_Getting_Started_Guide_6.7.x.pdf.
- For more general information regarding Perceptive Content please visit the Hyland Software Website.
- Also from the Perceptive website is a series of articles regarding the use of Imaging in Higher Education.
- For additional information about what is available at UNC Charlotte, please contact ImageNowHelp@uncc.edu.
PCI Compliance/Data Security
- For PCI Compliance of credit/debit card data information reference the PCI DSS at: https://www.pcisecuritystandards.org and University Policy 311.1 at http://legal.uncc.edu/policies/up-311.1.
- Credit/Debit Card Data - PCI Compliance
- Data Security / Confidentiality Agreement
A FAQ site has also been developed to provide you with additional guidance.
- How to assign an FTR Approval Delegate (Proxy)?
- How to submit an FTR form?
- How to submit an PBR form?
- How to submit an MJE form?
- How do I navigate within the Imaging System (Perceptive Content, Content 7, C7, ImageNow)?
- Central Office Approver/Processor Workflow Manual
- Central Office Approver/Processor Workflow Manual - PBR
- Facilities Management Approver/Processor Workflow Manual
- Central Office Processor Cheat Sheet - How To Change Effective Date
- Cheat Sheet – Attaching Supporting Documentation
- Approving a WebNow Approval Request User manual
- Approving an Experience Approval Request User Manual (See FAQ)
Facilities Management (FM)
- Loan Processing Manual
- Conf of Attendance & Study Abroad Manual
- Customer Service Manual
- Verification Manual
- Scanning Manual
- System Training Manual
- SAP Committee Review Document Manual
eGA Supersede Training
Niner Central (NC)
Student Educational Award Process (SEA)
- SEA Org Level Approval Manual
- SEA Travel and Complex Payments Manual
- SEA Workflow Process Manual
- SEA Report User Manual
- SEA Submission Form User Manual
University Honors Program Application Process
- UHP Applicant Scheduling Manual - Schedule Tool
- UHP Administrator Scheduling Manual - Schedule Tool
- UHP Workflow Process Manual
- UHP File Upload via Citrix
- UHP Workflow Process Flowchart